In the process of using the computer, many users encounter unfortunate problems related to the hard drive. Causing all data to be corrupted, lost, … Which leads to many serious impacts in work and daily activities. Nowadays, many people choose to store their daily data on the hard drive. In addition, copies can also be stored on USB sticks, memory cards, and external storage devices. As for businesses and organizations, the system data is selected to be stored on the Server. Server is a computer system connected to the internet. Including the ability to store data of many other computers, workstations. And Server is the perfect choice today for data storage businesses. When server data is lost, it will cause many serious impacts, requiring proper and effective measures to rescue server data. The reasons for data loss are diverse, including errors such as accidentally formatting the hard drive, or encountering errors from the hard drive that cause all data to be lost, as well as the server system being attacked by malicious codes. There are also many cases where workstation users mistakenly delete or format data on a workstation. As well as the administrator may misconfigure. This will cause users to spend a lot of time searching for data with many complex operations. So with a data recovery solution, individuals as well as organizations can help solve recovery problems quickly and safely.
Process of receiving and recovering data
STEP 1: RECEIVE INFORMATION AND CUSTOMER INQUIRY
Receiving information and requests from customers, customers provide information: The status of the hard drive, the cause of the data loss problem (dropped, shorted, mistakenly deleted, plugged in, not received, …) Customer handling after a problem: Has anything been done with the drive (self-healing, copying more data to the drive, taking it to another place to fix,…) Customer data to recover: Format data (files, images, videos, …), data in any partition (drive C, D, E, ..), important folders, file formats to recover (doc, xls, pdf, …) Preliminary inspection and quotation.
STEP 2: INSPECTION, PRIME ASSESSMENT
After receiving the device, we will check the device from 5 to 10 minutes and notify the customer (Testing time will depend on the capacity and condition of the device, for severely damaged equipment. , testing time will be longer) Informing customers about: data recovery capabilities, data recovery time and cost
STEP 3: INSPECTION, DETAILED ASSESSMENT
After receiving the device, we will run the device with specialized software and equipment and send an accurate cost to the customer. If the customer agrees, we will proceed with data recovery. If the customer does not agree, we will return the drive to the customer
STEP 4: DATA RECOVERY
After the customer has agreed to data recovery, we will proceed to recover the data and store the customer’s data on our data system. will contact the customer to check the data.
STEP 5: HANDLING DATA TO CUSTOMERS
Customers can come to check data directly or check data through Teamview, Ultraview, AnyDesk) Customers will prepare equipment to copy data such as hard drive, usb, … or can upload to drive, NAS for low-volume data.